How to reset Alexa on your Amazon Echo

Amazon Echo Dot on a marble surface
Grumpy Cow Studios /

If you suffer Problems with your Alexa device Or you want to sell it or give it away to someone, it’s a good idea to reset it to factory settings. We’ll show you how to reset different Amazon Echo devices that support Alexa.

When you reset your device, you lose all custom configurations on the device. Also, you will have to reconnect your device to your Amazon account after completing the reset.

Related: How to fix Echo or Google Home not connecting to WiFi

Use the Alexa app to reset your Alexa device

One way to reset Alexa device is Use the official and free Alexa app for Iphone And the Android.

To use this method, first, launch the Amazon Alexa app on your phone. Then, from the bottom bar of the app, select “Devices”.


Choose All Devices to view all of your linked Alexa devices.


Select the device you want to reset.

Choose a device.

In the upper-right corner of your device page, tap the gear icon.

Scroll down the Device Settings page to the bottom. There, next to “Registered in”, click on “Deregister”.


Choose “Cancel Enrollment” at the prompt.


Your Alexa device will Unlink your Amazon account and reset. Once this is done, you can re-link the device to another account if you want.

Related: How to delete your Amazon account

Use the Alexa website to factory reset your Alexa speaker

If you don’t use the Alexa app, you can Using Amazon’s Alexa website To change your device settings, including resetting it to factory settings.

To do this, first, launch and access your favorite web browser Amazon Alexa. There, log into your account if you haven’t already.

When the site is launched, from the right sidebar, select “Settings”.


From the Devices section on the right, choose the device you want to reset.

Choose a device.

Scroll down the Settings page to the About section. Here, click on “Deregister”.


At the “Deregister your device” prompt, select “Deregister.”


Amazon will disconnect your account from the device and reset it. You are all set.

Reset Alexa using the same device

If you’d rather not use the Alexa app or the Alexa website, Use the same Amazon Echo device for the reset process. Here’s how to do it for your specific Echo model.

Reset Amazon Echo Dot

On an Amazon Echo Dot (2nd generation), press and hold the microphone off and volume down buttons for 20 seconds. Your device will reset when the light goes out and then lights up again.

Reset Amazon Echo

To return the Amazon Echo (3rd or 4th generation) to factory settings, then on the device, press and hold the Action button for 20 seconds. This button has a small dot, so you can recognize it.

The light ring goes out and then lights up again, indicating that the device has been reset.

Reset Amazon Echo Plus

On the Amazon Echo Plus, press and hold the microphone and volume down buttons for 20 seconds. Wait for the light ring to turn off and on again, then your device is reset.

Reset Amazon Echo Show

To reset the Amazon Echo Show (2nd generation), first, open Settings by scrolling down on the screen and choosing the Settings option.

Then select Device Settings followed by Reset to Factory Defaults.

Reset Amazon Echo Spot

You can reset the Amazon Echo Spot by pressing and holding the Mute and Volume Down buttons on it for 15 seconds. You will then see the Amazon logo.

Reset Amazon Echo Sub

On your Amazon Echo Sub, press and hold the Volume Down and Microphone Off buttons for 20 seconds. When the light goes out and then lights up again, your device is reset.

Now that your Alexa-enabled device is reset, you can sell it, give it to someone, or Reconnect it to your Amazon account. Enjoy!

Related: How to set up and configure your Amazon Echo

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