Nishica de Rosirofounder and CEO of The humanHe has a vision for employee training that differs with some of the largest and most valuable startups. Instead of one-on-one coaching, which venture-backed companies love BetterUp And the soundboard The HumanQ Program was launched to provide employees and managers, and HumanQ wants to make group training an impactful alternative.
“We believe the growth of organizations and people is not about the agenda of the individual and what they need – it’s about the agenda of the organization for the groups of people who are going to have to work together,” she said.
Betting on the Collective Mindset HumanQ has raised an initial $2 million round led by Kindred Ventures, with participation from angel investors including Toast CFO Elena Gomez, Natus Medical CHRO Lisa Paul and Google Chief of Engineering Dinesh Chahlia. de Rosero declined to provide the company’s assessment, but said that in the end it was “really great and fair”. This is the company’s first tranche of capital after construction for more than three years.
Just two years ago, vocational training wasn’t like that necessarily hot sectorbut with the advent of remote work, The Great Resignation And The Great Reset All creating a perfect storm that leaves employees looking for direction (and employers looking for retention), it’s no surprise to see yet another game in the space.
The biggest argument in favor of individual training is customization. If an employer can designate a coach that focuses solely on ways to better support and develop your career, it can be a powerful energy-boosting support mechanism — and a smart retention tool. The commitment time ranges from six to 36 hours over the course of one year in any given decade.
“Although training firms appear like mushrooms, they are all [do] Same thing: training individually and in a way that doesn’t meet organizational needs the way we do,” said de Rosero. BetterUp, in 2020, did just that Launching a collective training platform called “Training Circles”. soundboard It also offers group trainingtells TechCrunch by email.
However, de Rosero argues, the company’s bet on the group helps build mindset, break down functional and geographic silos, and re-create the water cooler conversation—all of which can help with teamwork, inclusion, and innovation. The startup claims that 94% of participants in their programs feel more involved as a result. HumanQ has provided over 16,000 hours of training to over 2,000 users, claiming a 280% growth from 2020 to 2021.
HumanQ is a regulated marketplace, which means that employers pay coaches after they support clients. The startup says it has been generating cash flow since its launch, but when asked if it was profitable, she said that “the focus was on pumping money back into research and development”.
A potential challenge for HumanQ is one that is synonymous with any group-focused business: How do you create a safe space that balances vulnerability, buy-in, and professionalism? De Rosairo says the company is very specific in how it hires coaches, with scrutiny to ensure they can navigate individual personalities, creating psychological safety and supporting confidentiality.
They need “the means to balance individual and group needs and points of tension that can exist, especially when you are doing work [that can get] Hot and tough. “It’s a difficult balance to strike, but one that the startup feels confident about expanding into. Right now, all coaches with HumanQ are working on a contractor basis — which is great for flexibility, but a challenge when considering historical turnover with the employment situation.
Roughly 95% of the trainers on the platform have some type of certification, although De Rosero said they don’t need certification in order to join HumanQ. Instead, she says they need to demonstrate that they have experience in the workplace and industry across various scenarios that need to be considered. The company is testing a direct-to-consumer version of its product this year, but it’s starting to sell directly to businesses because that’s where it’s noticed the most gaps.
The pitch is enough to earn the trust of companies like Microsoft, VMware, Chobani and Gojek, all of whom are HumanQ customers.